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Ep. 23 Building a franchise empire, killer personal brand and vibrant team culture with Tina Tower

Glen Carlson
Cofounder, Dent

My guest in this episode of The Dent Podcast is the unstoppable Tina Tower. From reading Tina's bio, you'd be forgiven for thinking that she was a lot older than 32. She invested in her first property at the age of 18, started her first business aged 20, and by the time she was 30 had built and sold two businesses, had two kids, and set up a national franchise network. In 2014, Tina was named the Telstra Australian Young Businesswoman of the Year and in 2016 was named one of ten Australian entrepreneurs to watch.
One of Tina's greatest successes has been launching and overseeing the amazing growth of Begin Bright – a company of school readiness and primary tutoring centres that pride themselves on creating happy, smart and confident children. Tina founded Begin Bright in 2008 and when she began franchising the business in 2011 she became Australia's youngest female franchisor. There are now 30 franchises across Australia.
Tina's journey is one of learning curves, overcoming adversity and figuring out how to balance family life with business. She's amassed plenty of wisdom along the way and in this episode really opens up about some of her greatest highs and lows. It's a great conversation and is incredibly useful for anyone interested in the inner-mechanics of franchising, how to build a strong personal brand and approaching team culture.
In this episode we talk about:
How Tina went about building her brand in the early days of her business
Tina's method for breaking every day into 15 minute increments to save time and improve efficiency
How Tina devises her five year plans
Why building a personal brand is the cheapest way to build a business
How Tina evolved her business model early on to meet the needs of her clients
Promoting a business by writing articles
How Tina targeted certain markets
Going about curating your company values
How Tina developed her own unique leadership style
Tina's complex and rigorous screening process for hiring and looking for franchisees
How to scale your business through franchising
Thoughts on team culture in recruiting and performance
How Tina balances her family life and business
Taking her business from zero to $3 million in less than five years
How to handle having a strong media personality
The importance of profile when selling a product or service
The moment Tina realised she wasn't the best person to take the business forward
Tina's work with The Hunger Project and Room to Read
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