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Business, Technology & Mentorship: Why I’m a Mentor in Microsoft’s Small Business Makeover

Glen Carlson

Cofounder, Dent

These days, every business owner needs to see themselves as the founder of a tech company. Even traditional businesses like physiotherapists, real estate agents, sales trainers or florists need to navigate the complex waters of technology if they want to stay competitive.

I often present on the topic of increasing your ability to influence by leveraging tech, which is probably why I was recently contacted by the team at Microsoft asking if I could work with them on a Small Business makeover theyre undertaking.

Imagine a reality TV show engineered by Microsoft. Take a small business thats already well established with a strong team, but struggling with profit and growth. Add in tailored guidance from some savvy mentors, multiply it with an injection of advanced technology and you will start to get a sense of the perfect storm Ive found myself in the middle of. Its going to be a radical business transformation.

Now, anyone whos heard me speak knows that Im a bit of a Steve Jobs enthusiast, but Microsofts interest in the small business community and entrepreneurial community has really got me excited.

For the next 3 months Ill be working alongside three key influencers; Angela Vithoulkas, Paul Wallbank and Valerie Khoo, as we mentor Ossie Pisanu, founder of the award-winning SME Guardian Strata and some of his team members. Well be specifically helping them to focus on simplifying the business while increasing its impact through leveraging technology with Microsofts latest range of business tools.

The makeover intends to explore how technology can improve efficiency and effectiveness in 4 key areas of Guardian Strata:

  • Winning New Business: How technology can help a business better understand their customers and ultimately increase sales

  • Controlling Costs: Adapting to change and getting the most out of technology

  • Doing Business Anywhere: Maintaining productivity from anywhere and digital collaboration for dispersed teams

  • Protecting Your Assets: Preparing for the unexpected and protecting and controlling your intellectual Property

Over the coming months Ill be personally mentoring Moe Serdal one of the employees at Guardian Strata. Coming from a corporate background Moe wants to get the business modern and technologically savvy. Ill be working with Moe on getting him to a point where he is a true person of influence within the business, enabling him to achieve these goals.

Ill be blogging about what we do, how we do it and the results Moe and Guardian Strata experiences as a result watch this space

Checkout the Microsoft Small Business Makeover at www.modernbiz.com.au #ModernBiz

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faq's

Your Questions Answered

You can also find out more detail on our Methodology on our next webinar.

How long does it take to complete KPI?

The programme is built around a 12-month foundation year. This is the time it takes to build your full authority ecosystem. From there, many clients continue to compound their results year on year. Within 24 hours of joining, you'll get full access to the KPI platform. In your first week, you'll attend a group onboarding session where you'll learn how to navigate the platform, access your resources, subscribe to our event calendars, and book into your first Value Canvas Kickoff.

How long has Dent been doing this?

Over 5,500 businesses across 60+ industries in EMEA, the Americas, and Asia-Pacific have gone through our accelerators.

What is your mission?

Our mission is to produce Key People of Influence who stand out, scale up, and make an impact in the world.

What makes this different from programmes?

The biggest difference is that KPI is a production environment, not a course. You don't watch videos and hope something sticks. You build 15-17 real assets of influence — your book, your scorecard, your productised offer, your lead generation system — in structured 10-day sprints with live coaching. Every asset goes to market as you build it. Real feedback, real results, real revenue impact. And you're doing it alongside 5,500+ founders who've been through the same methodology.

Is Daniel Priestley involved in the programme?

Yes! Daniel is our CEO and Cofounder. He is one of the key minds behind every aspect of the KPI Accelerator. He occasionally runs workshops himself.

faq's

Your Questions Answered

You can also find out more detail on our Methodology on our next webinar.

How long does it take to complete KPI?

The programme is built around a 12-month foundation year. This is the time it takes to build your full authority ecosystem. From there, many clients continue to compound their results year on year. Within 24 hours of joining, you'll get full access to the KPI platform. In your first week, you'll attend a group onboarding session where you'll learn how to navigate the platform, access your resources, subscribe to our event calendars, and book into your first Value Canvas Kickoff.

How long has Dent been doing this?

Over 5,500 businesses across 60+ industries in EMEA, the Americas, and Asia-Pacific have gone through our accelerators.

What is your mission?

Our mission is to produce Key People of Influence who stand out, scale up, and make an impact in the world.

What makes this different from programmes?

The biggest difference is that KPI is a production environment, not a course. You don't watch videos and hope something sticks. You build 15-17 real assets of influence — your book, your scorecard, your productised offer, your lead generation system — in structured 10-day sprints with live coaching. Every asset goes to market as you build it. Real feedback, real results, real revenue impact. And you're doing it alongside 5,500+ founders who've been through the same methodology.

Is Daniel Priestley involved in the programme?

Yes! Daniel is our CEO and Cofounder. He is one of the key minds behind every aspect of the KPI Accelerator. He occasionally runs workshops himself.

faq's

Your Questions Answered

You can also find out more detail on our Methodology on our next webinar.

How long does it take to complete KPI?

The programme is built around a 12-month foundation year. This is the time it takes to build your full authority ecosystem. From there, many clients continue to compound their results year on year. Within 24 hours of joining, you'll get full access to the KPI platform. In your first week, you'll attend a group onboarding session where you'll learn how to navigate the platform, access your resources, subscribe to our event calendars, and book into your first Value Canvas Kickoff.

How long has Dent been doing this?

Over 5,500 businesses across 60+ industries in EMEA, the Americas, and Asia-Pacific have gone through our accelerators.

What is your mission?

Our mission is to produce Key People of Influence who stand out, scale up, and make an impact in the world.

What makes this different from programmes?

The biggest difference is that KPI is a production environment, not a course. You don't watch videos and hope something sticks. You build 15-17 real assets of influence — your book, your scorecard, your productised offer, your lead generation system — in structured 10-day sprints with live coaching. Every asset goes to market as you build it. Real feedback, real results, real revenue impact. And you're doing it alongside 5,500+ founders who've been through the same methodology.

Is Daniel Priestley involved in the programme?

Yes! Daniel is our CEO and Cofounder. He is one of the key minds behind every aspect of the KPI Accelerator. He occasionally runs workshops himself.